As a guest, unable to add guest details
Answered!
06-07-2024
02:46 PM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
06-07-2024
02:46 PM
As a guest, unable to add guest details
Hello,
For some reason I am unable to add details for a fourth guest for some reason. I have tried on the iOS app as well as via desktop (Chrome and Firefox). It just says "Guest" and I am unable to edit it
Thanks for your help
Answered! Go to Top Answer
Top Answer
12-07-2024
04:26 PM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
12-07-2024
04:26 PM
Hello,
Thanks Paula! I did reach out to support a couple of times and they were not helpful. They said that there was no way to fix this and to submit a support ticket.
However, I found out by myself that the system has changed - guests add themselves now. So you can copy the link generated by clicking "Sending trip details," send that link to the guest you are unable to add, and they are able to add their account to the reservation themselves.
3 Replies 3
06-07-2024
02:48 PM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
06-07-2024
02:48 PM
06-07-2024
02:48 PM
11-07-2024
09:18 PM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
11-07-2024
09:18 PM
Hello @Charles696,
Welcome to the Airbnb Community Center! 😊
Have you reached out to the Support Team for their advice on this? Were you able to add the other guests to the reservation?
Keep us posted.
11-07-2024
09:18 PM
12-07-2024
04:26 PM

- Mark as New
- Subscribe
- Mute
- Permalink
- Who Liked this post
- Report Inappropriate Content
12-07-2024
04:26 PM
Hello,
Thanks Paula! I did reach out to support a couple of times and they were not helpful. They said that there was no way to fix this and to submit a support ticket.
However, I found out by myself that the system has changed - guests add themselves now. So you can copy the link generated by clicking "Sending trip details," send that link to the guest you are unable to add, and they are able to add their account to the reservation themselves.

