Automated messages on same day bookings

Victoria1558
Level 2
Scottsdale, AZ

Automated messages on same day bookings

Hello!

I have all my messages automated, which I love. My instructions on how to check in are sent at 7am, the day of check-in. BUT if someone does a same day booking AFTER 7am, my check-in instructions wont send. This makes sense, but I need a way to send automated messages on same day bookings too, is this even possible? Or do I have to copy and paste instructions for every single same day booking? 

2 Replies 2
Sybe
Former Community Manager
Former Community Manager
Terneuzen, Netherlands

Hi @Victoria1558 ! Did you find yet how to have the messages sent for same-day bookings?

 

On the Resource Centre they talk about a "Before check-in" action, perhaps that could work. You can find it here if you scroll down to "Day of check-in instructions": https://www.airbnb.co.uk/resources/hosting-homes/a/using-scheduled-messages-to-save-time-275

 

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Kia272
Level 10
Takoma Park, MD

@Victoria1558  You store your check-in instructions as a  "Quick Replies" template and it takes about two seconds to send a message if/when you get a same-day reservation.