Hi everyone
we are super hosts that offer guests a room with en-suite and basic facilities like small fridge, toaster, tea/coffee, cups, plates etc. there’s no living space as such, it’s just a room with a bed/wardrobe/small table. We usually take guests booking up to 3 days which works perfectly as the room can get a bit damp smelling if the shower has been run and the windows are not opened. We do have a fan in the bathroom but the showers powerful and it’s just helpful if the windows are open. To note this has never been mentioned or an issue in the past few years it’s just something I’m aware of. Just recently we had a booking which now appears to be via an agent for NHS workers for a 2 week period. Being NHS workers and with us being near a hospital I thought it would be a good deed and agreed. I wrongly assumed there would be 2 workers but it’s a worker and her husband. The worker leaves in the morning and the husband stays in all day with the curtains drawn, windows closed and the heating cranked up to the top. What they are eating is none of my business but there’s been no requests to dispose of litter or to clean linen/towels. We have a really tight turnover on checkout and I’m terrified at the state/smell of the room. They have 3 days left. Should I say something before my curtains turn mouldy! Lesson learned about durations but 24/7 inbound staycations is just something I’ve not experienced as we live in hiking country! If yes then how should I approach it? I feel really awkward but also pretty anxious!
