I rented this place from November 20 - December 4th. Plans changed and I had to leave early. Cancellation policy states that I will get a refund every night that remains 24hrs after I cancel. After communicating with my host** [Host] on November 23rd that I was leaving on the 25th of November other than staying until December 4th. She complied as shown in the text conversation below. ** [Host] was going to get back to me on Monday (Nov. 28th) because according to her nothing could been done due to the holidays. I never heard back from** [Host] then on November 30th my Alter Reservation request was declined as shown in screenshot. I contacted Airbnb support and they suggested to cancel the reservation which I did on Nov. 30th and I received a refund of $301.04. Then Airbnb support suggested to open a case under the Resolution Center to receive the rest of the refund that I should of gotten in the total of $988 for checking out from the place on Dec. 25th
After I submitted a Money Request through the Resolution Center in the amount of $686. She completely ignored it and is no longer responding to my messages sent to her via-Airbnb app. Now I had to go through the trouble of getting in contact with my bank to submit a dispute so that I can get the rest of my refund back.
BEWARE OF** [Host]!!! Do not rent from her Lovely 1 bedroom in **. She is a very shady person that will take your money.
**[Name hidden due to privacy reasons - Community Center Guidelines]