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Bad reviews

‎21-10-2024 05:01 PM
Judy-Nduku0
Level 1
‎21-10-2024 05:01 PM

Bad reviews

Hey got a bad rating from a guest is that the end for me 

‎21-10-2024 05:01 PM
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1 Reply 1
‎21-10-2024 05:52 PM
Dave-and-Deb0
Level 10
Edmonton, Canada
‎21-10-2024 05:52 PM

Hi @Judy-Nduku0 

 

Although the review is certainly not positive, it certainly would not be the "end" of your Airbnb hosting.  You wrote a good response to the guest and it is important to reflect on the review and make changes to improve future guest experiences.  You indicate that you are working on these issues and this will notify future prospective guests that you have likely fixed these issues so they will not have them when they book with you.  

 

All the best and happy hosting!

 

David

Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host

‎21-10-2024 05:52 PM

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