Bed bugs

[Tony2056]

I stayed at an airbnb 2 weeks and i brought home bed bugs from this stay . Is there anything i can do to have airbnb cover the cost of the exterminator ? 

[Stacy506]

I wish you luck - we are looking for info on what to do about bed bugs in an Airbnb & found this article - unfortunately it doesn’t look very promising for either of us…

https://community.withairbnb.com/t5/Support-with-your-bookings/Bed-bugs-and-refunds/td-p/1641368

[Rebecca]

Hello @Tony2056, 

I'm really sorry to hear about your experience!

Did you find out that there were bed bugs during the stay and talk to the host or customer support about it at the time? Have you tried contacting customer support since? You can reach out to them on this page www.airbnb.com/help/contact-us/, and they will be best placed to look into it for you.

I hope this helps. 🙂