Blocked calender

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Sergey181
Level 1
Asheville, NC

Blocked calender

I am now already in a +10 day discussion with Airbnb on an issue of available days that are being switched to ' not active' in the calendar, at a frequency of 1 per day, every day. The Airbnb manager  and VRBO ** is ignoring the seriousness of what's going on, claiming they don't find anything, or either she is in on it because there a clear connection of it increasing from the moment I started complaining about

1 Best Answer
Helen744
Level 10
Victoria, Australia

@Sergey181 Sergy. Get to know the dashboard . The not available may only be showing for checkout and not checkin . You seem to have a lot of single days booked for Saturdays . If you are allowing one night stays it may be an idea to increase your fees for the weekends and make two day stays your "go to ". Otherwise you will be missing the weekends and the more lucrative weekly stays  , as it is impossible to book an  entire week once Saturday is gone . Go ingognito and check if your listing is actually doing as you say and check days you may have blocked for cleaning or family stays which may be interfering with your calendar, temporarily remove them and see how you go .  . If you are involved with VRBO the calendar that you ,yourself see looks a little different. Its a bit like your shadow, something is following you but its only yourself . Also Sergy if you feel bookings and views have dropped off then check that your listing is showing on the GPS map that shows up when you go incognito . If it does not then call Airbnb ... H

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2 Replies 2
Mike-And-Jane0
Level 10
England, United Kingdom

@Sergey181 There is nothing like a good conspiracy theory to start the day. Why would anyone ever believe that Customer Support are intentionally making a problem worse?

Perhaps consider what might be actually happening:

1) Have you set a day (or 2) preparation time between bookings?

2) Have you tried delinking your calendar from VRBO in case they are in cahoots with Airbnb to cause you trouble?

3) Can you unblock the days manually?

Helen744
Level 10
Victoria, Australia

@Sergey181 Sergy. Get to know the dashboard . The not available may only be showing for checkout and not checkin . You seem to have a lot of single days booked for Saturdays . If you are allowing one night stays it may be an idea to increase your fees for the weekends and make two day stays your "go to ". Otherwise you will be missing the weekends and the more lucrative weekly stays  , as it is impossible to book an  entire week once Saturday is gone . Go ingognito and check if your listing is actually doing as you say and check days you may have blocked for cleaning or family stays which may be interfering with your calendar, temporarily remove them and see how you go .  . If you are involved with VRBO the calendar that you ,yourself see looks a little different. Its a bit like your shadow, something is following you but its only yourself . Also Sergy if you feel bookings and views have dropped off then check that your listing is showing on the GPS map that shows up when you go incognito . If it does not then call Airbnb ... H