Booking

Answered!
Sue2248
Level 1
Taieri Mouth, New Zealand

Booking

Hi  I am new and have blocked the dates I have to and for some reason it unblocked and have someone that has booked and paid deposit what do I do please Sue

Top Answer
Joelle43
Top Contributor
Cannes, France

Hello @Sue2248 

 

You might like to take a look at your calendar as there are two dates in May that are not blocked off - 24th and 25th so depending on your minimum stay someone could reserve these night.

 

All the best

Joëlle

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4 Replies 4
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Sue2248 Message them, say there has been a mistake and ask them nicely if they would mind cancelling

Joelle43
Top Contributor
Cannes, France

Hello @Sue2248 

 

You might like to take a look at your calendar as there are two dates in May that are not blocked off - 24th and 25th so depending on your minimum stay someone could reserve these night.

 

All the best

Joëlle

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Sue2248 I wonder if the May dates have opened up based on a 9 month availability window opening them but you not then blocking them. I think you can set all dates to block by default unless you open them up.

Sue2248
Level 1
Taieri Mouth, New Zealand

Thanks all done

Sue