Bots and fakes

[Mark4960]

Hey just had my latest in several fake booking requests from a fake profile. They always start with the same message :

"Can you give me any information about attractions around the house or local food or anything like that?*

So it is quickly clear if you talk to the bot they haven't read your profile or know where the property is (in the world). 

Airbnb provide no way to quickly report these fake accounts which is annoying. Discuss. 

[Mike-And-Jane0]

@Mark4960 it is very simple to click the report user button (if I remember its name correctly). As long as you then respond to the inquiry with a minimum of 1 character I have always found Airbnb usually removes them within a day or so.

[Fred13]

My fake ones start with something more daring like: "We want to rent 10 units for a month and what discount would you be willing to offer". Considering I have an island with only 4 places and a cap limit of 6 people, it is no wonder I always answer with a simple dot (.) and go back to reading the politics page to see what else is happening.

[Helen3 · Accepted solution]

Hi @Mark4960 

Airbnb do provide an easy way to report these scammers just use the block function on the message. https://www.airbnb.co.uk/help/article/3017

[Jenny]

Hi @Mark4960 

I hope the advice from @Helen3 and @Mike-And-Jane0 was helpful in making sure you knew how to report a fake account quickly and easily!  Thanks both for your advice!

We really appreciate anyone that takes the time to help Airbnb fight scammers.

Jenny