Phil-and-Lisa1 Level 2 Congo, Australia Declining booking requests - especially bookers with no info How do you handle declining booking requests? Especially boo... Latest reply How do you handle declining booking requests? Especially bookers who provide little to no info on themselves. Also do you thi... Latest reply
Sakiko2 Level 2 Ichihara, Japan No communication from guests 明日チェックインの予約ししたゲストからメッセージが来ません。何時に到着する予定か分からないので困っています。 チェックイ... Latest reply 明日チェックインの予約ししたゲストからメッセージが来ません。何時に到着する予定か分からないので困っています。 チェックイン時間以降、ずっと待機しますか? I haven't received a message from a guest who ... Latest reply
Bhumika Community Manager Toronto, Canada Do you charge extra for early check-in? Hi everyone, When traveling, it's usually common for gu... Latest reply Hi everyone, When traveling, it's usually common for guests to encounter unexpected situations or change in plans. Wheth... Latest reply
Katie1550 Level 1 Boston, MA Refund to a Closed Account I cancelled a reservation due to my trip getting cancelled l... Latest reply I cancelled a reservation due to my trip getting cancelled last minute and unfortunately I forgot when I booked the trip I bo... Latest reply
Gabrielle423 Level 2 Sarasota, FL Bradenton/Anna Maria area / major booking slow-down Been superhosting for 3 years, but I am new to Bradenton/Ann... Latest reply Been superhosting for 3 years, but I am new to Bradenton/Anna Maria area. Our new property has been booked almost solid 90%+ ... Latest reply
Carl-Fredrik1 Level 2 San Mateo, CA Last minute discounts Is there a bug right now where last minute discounts are not... Latest reply Is there a bug right now where last minute discounts are not applied? Latest reply