I am new to hosting, and I just got my first longer term guest (2 months). The furnace pilot light went out and I went over to fix it as soon as they messaged me. If it does keep going out, as it went out for my last guest too, is there anything the guest can do legally, or is their only option is cancel/ask for a refund?
They mentioned moving here and they have a lot of stuff in the unit, if the furnace does officially go out and I request to move them, am I required to pay to move their stuff they brought as they would require a UHaul to move out.
If this helps, this was their last message to me and I don't know how to take it.
"if you can see it. just fyi, of course you probably only thought about yourself, trying to get the last breath out of your hvac system, hoping it'd last you one more winter. this could be hugely costly to me. my hourly rate is $59.7. anytime I need to take from work is that amount *8. also there is uhual costs. I have my belongings from Virginia here, thinking I'd have them here until I buy a new home. then there is mover cost, there are things in here I cannot move myself"