Hello all, Do you provide an additional mattress for your pa...
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Hello all, Do you provide an additional mattress for your pack-n-play bed? Or do you use just the mat that is provided to wr...
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We're new hosts, a little more than a month in. So far, we've had good success (or luck). 5 completed bookings so far, all great guests and all have given us 5-star glowing reviews (and vice versa). We'd be happy to have every one of them back. But I know sooner or later the party will be over.
We have a Ring doorbell and we do take a look when the guests check in just to make sure everything looks on the up and up, but that's it. What if things go sideways and we have to make a police report (or file suit, etc.)?
Should we require a photo of the driver's license of the person making the booking, and perhaps the make/model/license number of the vehicle(s) that will be parked on our property? When you check into a hotel this is standard procedure. They are booking the entire house and we have self-check-in with an electronic door lock, so we can't collect that info at check-in.
I know we can't ask for that info prior to booking, but I'm thinking we should say in our house rules that we need this info within a certain number of days after booking or it will be cancelled.
And yes, I understand there are situations that require you to obtain id, but we're not in a condo or HOA, etc. so we're not contractually or legally obligated to collect such information.
I don't feel as property owners that Airbnb gives us any real sort of protection. Certainly, they don't give us any real info about the guests.
@Elaine701
that is very curious, a DL is of course, government issued, why isn't it acceptable ID in Spain?
Ooh excellent point 😀
@Donald225 It wouldn't hurt to ask for the make, model and tag number of the car(s) that your guest will be driving; you can state that you live nearby and will want to know that they have arrived safely when you see a car in the driveway. I ask for vehicle identification at one property as I have a very nosy neighbor who likes to call me when a car is in the driveway. I can then reassure her that it is my guest.
I think at minimum we will ask for vehicle info. Hard to imagine anyone getting concerned about that, as the info is publicly visible anyhow.
I have learned a lot from several successful Airbnb hosts. They agreed to let me copy their rental agreement, which I now use and require all guest to sign. On page two it asks for a copy of the primary guest's driver's license. In 4 years, no one has questioned it, and for those who preferred some guests provide a copy of their passport or other legal ID. It's also something my homeowners insurance policy also required. No fuss. Keeps everyone on the same page, and gives our guests no-contact entry onto the property which our guests have stated they appreciate with current pandemic concerns.
@Patricia1375 Would you be willing to share your rental agreement? The city wanted a copy of ours with the license application, so I put something together, but not really happy with it and haven't used it so far. Thanks!