Can't book any places

[Caleb219]

I keep getting "something went wrong, please try again" whenever I click "reserve". It doesnt matter if i change the dates or try booking a different place. Credit card info is up to date. Any idea ?

[Joelle43 · Accepted solution]

Hello @Caleb219 

I would give Airbnb customer service a call to find out if it's a problem on your side or theirs.

Hope it gets sorted

Joëlle

[Caleb219]

I tried to bring the issue to them. Next thing I know they deactivated my account for no reason.

[Breanna]

Hi @Caleb219 were you able to get in touch with customer support?

[Caleb219]

Not yet. I have seen another thread with this exact issue with dozens of replies from angry customers that never got the issue fixed. Apparently this has been a problem with airbnb for years. It keeps saying : "Update your trip details to get accurate pricing and more." but my trip details are all there. This is annoying because I have 300$ worth of gift cards on my account that i'll never be able to use.

[Caleb219]

Just got in touch with them, and instead of helping they proceeded to deactivate my account, along with the gift cards in it.