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Can't message upcoming guest

‎26-03-2022 07:36 PM
Leigh524
Level 1
Winnipeg, Canada
‎26-03-2022 07:36 PM

Can't message upcoming guest

Someone booked my place however I can't seem to message them.  Is this a setting on the guests side?    Thanks for the help!

‎26-03-2022 07:36 PM
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5 Replies 5
‎26-03-2022 07:40 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎26-03-2022 07:40 PM

@Leigh524 

 

Did you check your Inbox  ?

‎26-03-2022 07:40 PM
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‎26-03-2022 07:47 PM
Leigh524
Level 1
Winnipeg, Canada
In response to Emiel1
‎26-03-2022 07:47 PM

I can "message" all other guests through the airbnb app but for this particular guest the app doesn't have the message button.  Only the "call" button.  No way to send her a text or email. 

‎26-03-2022 07:47 PM
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‎26-03-2022 08:39 PM
Sarah977
Level 10
Sayulita, Mexico
In response to Leigh524
‎26-03-2022 08:39 PM

@Leigh524  As Emiel asked, have you gone to your Inbox?

‎26-03-2022 08:39 PM
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‎26-03-2022 10:59 PM
M199
Level 10
South Bruce Peninsula, Canada
‎26-03-2022 10:59 PM

@Leigh524 

 

Maybe they only have a landline??  Try calling CS and asking.  good luck.

‎26-03-2022 10:59 PM
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‎27-03-2022 03:12 PM
Leigh524
Level 1
Winnipeg, Canada
‎27-03-2022 03:12 PM

All good. Thanks for the help.

‎27-03-2022 03:12 PM
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