Booked with what I thought with no issue. Res accepted, confirmed and money taken. 5 months later, out of the blue, CANCELLED!! How can you confirm, take money and without any notification, CANCEL!! I would have thought if there was an issue this company would not have accepted, confirmed and taken money but crazy maybe notify the customer. Oh, but maybe the reason is Airbnb had the use of my money for 5 months and now gets to “re-rent” the property! Seems pretty slimy to me.
I am now in a bind with no rental (and it will now be close to impossible to get a new place) and out of the use of my funds…..again for 5 months.
Also, no help by the Airbnb support:
asked for a call between 7:30-10:30am but got a call at 3:00am;
asked again for a call between 7:30-10:30am and got a call at 7:00am;