Cancellation button is not working

Answered!
Mehmet-Buğra0
Level 1
Kırşehir, Türkiye

Cancellation button is not working

Hi,

 
I would like to cancel my last reservation The hotel manager agrees to cancel the booking. I sent a cancellation request
 
I do not know why, but they did not receive Can you solve this problem asap? 
 
Cancellation reason: Hotel Manger told me the room I booked is not available
the reservation must be canceled. Hosts want me to stay in another room than the one I booked, which has no sea view.

 

Top Answer
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Mehmet-Buğra0 You should call Airbnb and ask them to cancel on behalf of the host. You cancelling risks you not getting all your money back.

View Top Answer in original post

1 Reply 1
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Mehmet-Buğra0 You should call Airbnb and ask them to cancel on behalf of the host. You cancelling risks you not getting all your money back.