Cancelling a booking after 14 minutes

David1157
Level 2
Riverview, Canada

Cancelling a booking after 14 minutes

Ugh...I booked an accomodation for a trip 3 weeks in the future. 14 minutes after booking I cancelled the booking as the rental was not appropriate for us as at first thought. We contacted the host immediately, within 20 minutes of booking and 6 minutes after cancelling.

They have strict cancellation policy and told us forget about getting any additional refund. I know that "Strict Cancellation" policy is good to prevent guests cancelling but I am disgusted that the host keeps $400 for a 14 minute booking.

Also, their listing has an empty calendar before and after my dates.

 

Why would a host refuse to refund after 14 minutes and when a trip is still 3 weeks away?

It's not like it impacted their calendar...or maybe I'm missing something on how it works.

I'm just feeling screwed over, that's all.

 

D

30 Replies 30

***I was able to take photos of washer and dryer because they were outside near the side door entrance***

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