Cannot book due to party risk

Dilraj1
Level 1
Surrey, Canada

Cannot book due to party risk

I am trying to book a home for my family flying in from out of town, but for some reason it is not letting me book, can I please have this issue resolved as I need a place ASAP since their flight is booked.

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

Hello @Dilraj1 

 

you can't book on behalf of someone else it's called a third party booking and is against Airbnb's T&C. 

your family member that wants to stay needs to set up their own profile and book directly .

Elisa
Community Manager
Community Manager

Hi @Dilraj1 😊

I am sorry about this issue!

 

Have you been able to book yet?

If not, I recommend reaching out to Airbnb's customer support team. Do you have their contact information?

 

As our host mentioned, I am sharing this article with you about 👉 Booking for friends and family. 

 

Warm regards, 🌻


-----


Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.