Change of check out time

Change of check out time

I have booked and paid for a trip away and the host has decided that she wants to change the checkout time from what was originally specified on the booking. Can this be done and if not does anyone have any advice on how best to deal with this issue? Thank you

Andrew

1 Reply 1
Lisa723
Level 10
Quilcene, WA

@Andrew2350 no, the host can't change the rules on a confirmed booking. But you will have to decide how much you care.  If your correspondence becomes confrontational this will probably have other negative consequences. In your shoes I would probably let the host know that you were counting on the check-out time in place when you booked and the new time is inconvenient for you, and politely ask her to honor the original time. If she refuses, and this is a deal-breaker for you, you could call Airbnb and ask for a penalty-free cancellation.