Hi everyone,
It's very interesting to read everyone's experiences and see that you all share the same frustrations.
I was thinking to include a note to guests prior to check in to kindly ask them to bring their own towels if they wear fake tan, but it just does not seem like a very 'boutique' thing to do.
Has anyone else implemented something like this?
I am new to Airbnb this year and have been busy with bookings throughout the summer which is great. Generally guests have been pretty considerate of the house rules, but I have had issues with satine towels and linen. I like to have fresh clean white linen and fluffy white towels and I don't really want to change this. However I have lost one very nice duvet cover due to a black stain - they must have put something dark on the bed when it was wet and the dye ran out. I tried everything - even paid for professional stain removal but nothing happened - write off! I also had guests who word fake tan and I tried everything to remove the stains but I can still see yellowish marks on them - not the look I was going for for my guests checking in 😞 If I word fake tan I would take an old tole on holiday with me wouldn't you? In fact I dye my hair and when I go away I take a black hair towel with me. So I guess I was shocked at the negligente. They were great guests to communicate with and left the place otherwise clean and tidy - but my towels are damaged for good and like the rest of you, I can't afford to keep replacing items like this. I've also lost a tea towel and there's been the odd little dried blood stain here and there.
I always place a couple of dark face cloths by the sink with a notice to guests who love their make-up.
I now have a sign to kindly ask guests not to use the white towels if they wear fake tan, but I haven't provided any dark towels - that quite an expense to provide dark towels as well - not to mention the extra washing and ironing.
I haven't charged guests for these stains but to be honest I'm going to have to start doing so as it's just as bad as ripping stuff up - you can no longer use them.
Any advice is welcome 🙂
Heidicha DS