Confused about whether to add exit cleaning fee

Nicole171
Level 2
Colorado, United States

Confused about whether to add exit cleaning fee

Hi everyone… I rent out my place for a month at a time, every so often. I have a renter who is leaving tomorrow, who paid a cleaning fee, but who is quite sick and unable to clean upon leaving the space tomorrow (ugh). She did offer to pay another cleaning fee because she’s unable to clean.

 

I may take her up on this, especially as I can’t return until the evening, now, due to not wanting to get sick… I also wonder, should I have two cleaning fees for a long rental, like a month or more? Should Airbnb guests have to clean? I always get it cleaned before they arrive, hence the cleaning fee, but unless they clean at the end of a month-long rental, it would be pretty dirty upon my return (Guests have typically been great so far—and I’m happy to do laundry, etc, upon my return).

 

Should I assess the place upon my return, tomorrow evening, and then decide whether or not to charge her another cleaning fee? Thanks for any advice on this situation, and for the future! 

1 Reply 1
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Nicole171 I have a simple view on this. A guest should be tidy but not required to clean - That is the hosts job. If hosts want to charge for the cleaning then they should make it clear in the listing.