Customer service

Elfa21
Level 1
Fayetteville, NC

Customer service

I need help 

3 Replies 3
Patricia2526
Top Contributor
Manila, Philippines

Hi @Elfa21 Could you please share more details.

Patricia2526
Top Contributor
Manila, Philippines

Hi @Elfa21 

To contact Airbnb Customer Support

  1. Log in to your Airbnb account (app or website).
  2. Go to Help Center → Contact Us.
  3. Follow the prompts choose your issue (e.g., booking, account, payment).
  4. You’ll be offered options like phone callback, email inquiry, or in-app messaging

 

Emilie
Community Manager
Community Manager
London, United Kingdom

Thank you @Patricia2526 for the step by step!

 

@Elfa21 Have you managed to reach out to the Support team over the last week? If you need any more help, please tell us a little more about your situation and we'll do our best to guide you 🙂

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Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

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