Idris59 Level 1 Dollard-Des Ormeaux, Canada Incorrect guest count and many visitors ?!? After having many visitors during the day. Incorrect guest ... After having many visitors during the day. Incorrect guest count. Noise complaints from the neighbours & city. Elevated util...
Elisa Community Manager What do you include in your welcome message? Hello everyone, and wishing you a great week! Today, I... Latest reply Hello everyone, and wishing you a great week! Today, I’d like to talk about the welcome message. It’s that first little... Latest reply
Serena587 Level 3 Milan, Italy What to do if guests are slow to leave reviews Hi guys, please, may you give me an advice?What to do with a... Latest reply Hi guys, please, may you give me an advice?What to do with a guest that had a good time, who wrote me on the email a lot of g... Latest reply
Peng100 Level 2 Delaware, United States How to change the language of the receipt Hello everyone, I have tried countless methods, but the rece... Latest reply Hello everyone, I have tried countless methods, but the receipts generated by Airbnb are always in Chinese. Customer service ... Latest reply
Congyao0 Level 2 Airbnb's refusal to provide an English version of a receipt ... My receipt was automatically generated in a different langua... Latest reply My receipt was automatically generated in a different language for unknown reasons, and Airbnb simply refused to provide an E... Latest reply
Sourav10 Level 2 Bothell, WA Smart thermostat with temporary guest access My AirBnB is on the lower level of my house. Thermostat is o... Latest reply My AirBnB is on the lower level of my house. Thermostat is on the upper level where I live. I would like guests to have tempo... Latest reply