Declining a guest with no reviews

[Ashley882]

Can you decline a guest, that has no reviews even though they have been a member for 4 years and there is no government id or profile pic, it was done in the middle of the night. I don’t feel right about it, but I’m not sure what to say to them 

[Rebecca]

Hi @Robert375 👋

Thanks so much for sharing your insight here. The original post is from way back in 2020, so I wondered if you fancied creating a new topic here, and invite other Hosts to a more recent chat about accepting/declining guest with no reviews? 

Just click here to 'start a conversation'. 

Looking forward to seeing you around! 😊

[Marie8425]

I haven't had a bad experience with newbies.  All guests regardless of their online profile, I disclose  II  need  to view  their  legal ID that matches  the Airbnb name  making the reservation.  I  also  disclose since my max is two people  I do  not accept  just a Guest Everyone staying  at the house mut  be named and  verified.  For me this  has eliminated  the potential scammers, no not everyone is a perfect  guest  but  I  have had  just  minor issues

[Carey124]

I have the same question. all the responses on here sound like everyone thinks you should go on faith. we received a request at 2am, the name is one letter (J), nine years on airbnb, no reviews. our listing is a house that is very large on 5 acres but booking request is for 1 man & 1 dog.  I think its ok not to go out on a limb. first timers or new to airbnb is ok, but 9 years and zero reviews???  I think we need more guidence on how to decline respectfully and gracefully if need be. 

[Jules269]

My experience a different to many below. The majority of the guests with no experience, & limited info have been the opposite of seasoned Airbnb guests. They haven’t wanted to engage with me (which is fine), they’ve caused lots of minor damage, not followed the rules and it’s taken me twice as long to clean up after them. I now probe a bit more and if I’m still not satisfied I decline.