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Direct Booking Scam

‎18-12-2023 05:00 PM
Michael7921
Level 1
St. Augustine, FL
‎18-12-2023 05:00 PM

Direct Booking Scam

Three times now a customer confirmed a booking with a credit card that turned out to be invalid. Not sure what the scam is, but the name and email doesn't match up, and I get ghosted shortly after. Are they trying to get in and rob the place? Seems a little 20th century crime though. Can't figure out what the end game is. 

‎18-12-2023 05:00 PM
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1 Reply 1
‎29-12-2023 04:06 PM
Breanna
Former Community Manager
Former Community Manager
Pontefract, United Kingdom
‎29-12-2023 04:06 PM

Hi @Michael7921 that's definitely odd. Are these bookings taken through the Airbnb platform?

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‎29-12-2023 04:06 PM
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