Reservations: **
I am writing to you both to see if you will help me please. I had weightlifting competition in Vegas this weekend. I booked a stay with a host in Vegas for Sept 21st - 24th
I messaged him informing that I had a competition. I didn’t want to stay in a hotel because I like to be able to cook and control my food and stress and it’s hard in a hotel.
At 8pm on 21st I landed I had messaged the host earlier advising when I was coming in but no response, I got there and the lock box didn’t work, he had two lock boxes. He never advised which one to use in the instructions but I tired both and the code never worked. I tried to contact him and ring the doorbell and nothing. I was out there for 30mins or so and I was panicking.
I contacted Airbnb and they told me to go to a hotel and try come back tomorrow, I couldn’t really do that because of m weightlifting competition and I couldn’t just check in and out between, so they cancelled the reservation which I was happy about and I contacted another host and they told me they had a place available. I went there and there was a family inside, the wife started screaming at me cuz I entered the place.., it was over 9pm at this point after getting a Uber there and I was again not able to stay. I contacted the host of this stay and he said oh that’s a mistake let me check and then he said I went to wrong apartment, but that’s where he told me to go and the code he had given me worked. I did not feel safe after this and I think the family in there also were upset how some random person was walking in. I contacted the hotel where my competition I was and I booked two stays. I had to book one night and then rest of my stay with them . I paid $1047.67 for 3 nights it was terrible, but I had no choice because I was paying last minute and it’s Vegas it wasn’t a cheap place.
I’m writing to you because I want more than 30% back. This whole weekend was ruined for me. I wasn’t rested enough for my competition, I didn’t do well and I was completely stressed out not have a place to stay Friday night and it happened with 2 hosts in a row.
Please let me I want to be refunded more for what I went though. Airbnb cost me so much money this weekend I don’t think it’s fair oh my fault what so ever here
