Do you check guest IDs at check-in?

Do you check guest IDs at check-in?

With identity theft becoming so common and login details easily stolen, we’re thinking about asking guests to show a photo ID when they arrive (since we’re always on-site). Airbnb supports this and even suggests guests can upload their ID in a message.

If you do verify IDs, have you gotten any pushback or awkward reactions from guests? I’d love to hear how others handle this.

2 Replies 2
Patricia2526
Top Contributor
Manila, Philippines

Hi @Fred-andQuot-WillandQuot-0 

Yes, some guests can be hesitant to share their valid IDs online, and that’s completely understandable. However, since it’s clearly stated in our house rules that guests must present a valid ID upon arrival  as required by our building’s security it’s never been a problem. We also make sure to include this reminder in our check-in instructions, so guests are well-informed ahead of time and everything goes smoothly during check-in.

Helen427
Level 10
Auckland, New Zealand

People can and do make counterfeit ID documents and cards using other's names etc to so that's not foolproof.

There's nothing that beats good ole traditional open communication and hospitality.

 

ID cards were pushed by some out to make money in the 1970's...do you recall the ones that used to change colour?

Then there's the traditional Business Calling Card everyone had to share there contact details and do trade.

 

My how the world has turned into a mess with the loss of application of Legislation since Deregulation!

 

 

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