Editing the ‘note’ feature

Marnie78
Level 2
Glasgow, United Kingdom

Editing the ‘note’ feature

I’ve just had a cancellation from booking.com but I cannot edit the note I made previously about this. The note feature appears to have disappeared in the most recent update (which is not an improvement) and the function has disappeared. Has anyone had any response from Airbnb about this? 

3 Replies 3
Joelle43
Top Contributor
Cannes, France

Hello @Marnie78 

 

There are a lot of annoyed hosts posting on the subject daily but as far as I know Airbnb have not given any hosts a time frame for the issue to be fixed.  Why change it in the first place??

 

Here"s one of the links to a post on this problem with a possible workaround:

 

https://community.withairbnb.com/t5/Support-with-your-bookings/Impossible-to-add-notes-to-my-calenda...

 

Sorry to say that for now, you're still stuck Marnie 😞 

I just updated as well and I am very disappointed in this feature. I manage my bookings 💯 off of my app heavily using the note feature.

@Sarah6819 

Unfortunately the only way to add notes to open dates and edit notes on a blocked date is to use professional Hosting tools and the multicalendar for notes. The multicalendar is only available on the desktop. You can only add/edit notes in the multicalendar, but once added/edited they are viewable in the App.

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