False review

Answered!
Sheila699
Level 2
Arlington, VA

False review

False review left by host and air Bnb will not help 

1 Best Answer
Till-and-Jutta0
Host Advisory Board Alumni
Stuttgart, Germany

Airbnb never decides if right or wrong. Only Community standards matter.

 

However you can take the chance and reply by telling the facts, in a professional way.

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2 Replies 2
Mike-And-Jane0
Level 10
England, United Kingdom

@Sheila699 The problem is that you have 29 good reviews, the host has 83. How can Airbnb decide who is being truthful?

Till-and-Jutta0
Host Advisory Board Alumni
Stuttgart, Germany

Airbnb never decides if right or wrong. Only Community standards matter.

 

However you can take the chance and reply by telling the facts, in a professional way.