GUEST LEFT LUGGAGE AND PERSONAL BELONGINGS- HOW LONG SHOULD I HOLD?
So I had guest that stayed for 10 of his 24 days and I ultimately had him cancelled out because of security reasons. The guy was a mess. I wont get into those details. After his reservation was cancelled i immediately changed my locks. I informed him that the locks were changes and to come get his junk. he has not been responsive. I don't plan on holding onto his junk forever. I am not a storage service! Airbnb does have any advice or guidance what is a "reasonable" amount of time to hold it. Do you all have any experience with this kind of scenario? What is a "reasonable" amount of time to hold it for him??
Airbnb will not provide any guidelines on storing the belongings of a former guest. Since the reservation is cancelled, they no longer have any interest in interaction between you and the guest. Use the Airbnb message app to send the former guest a message informing him of a deadline to pick up his things. Tell him that if he doesn't retrieve his belongings by then, they will be disposed of.