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Winter Release Q&A session

Girls stuck in San Diego

Jeremy931
Level 1
Irving, TX

Girls stuck in San Diego

So is Airbnb going to help these girls out or not? Are you literally going to flake on your promise or are you going to help these women who are stuck in San Diego because you couldn’t be bothered to Vet the person who claimed to own the property.  


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4 Replies 4
Helen3
Top Contributor
Bristol, United Kingdom

Hi @Jeremy931  you need to ask Airbnb this is a community for hosts and guests . Are you one of those involved in this situation???

 

the guests should contact Airbnb with evidence of their eviction and Airbnb will help them find alternative accommodation 

Yes. They have and AirBnB hasn’t done **! But thank you for stating the obvious. 

Bob297
Level 10
Bilthoven, Netherlands

"But thank you for stating the obvious."

Is this remark necessary?
This is a forum of hosts and guests—this in NOT Airbnb.
We try to help each other

@Jeremy931 

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Jeremy931 ,

 

Thank you for raising this concern.

The Customer Support team is in contact with these guests and is currently supporting them to find new accommodations.

You can also find more information on what to do if a guest experiences an unexpected issue during their stay here.

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