Government Shutdown of Flights

[Jaime994]

I received a question from a guest about the potential flight cancellations caused by the government shut down and if they would be refunded. I don’t know how to respond. Is anyone else getting questions? 

[Patricia2526]

Hi @Jaime994 

If flights are officially canceled and Airbnb recognizes it under

Extenuating Circumstances Policy

, guests may be eligible for a refund. Otherwise, the regular terms of your booking would remain in place.

[Helen3]

Direct the guests to Airbnb's extenuating circumstances cancellation policy for guests and they can check the terms for themselves @Jaime994