Guest can't book...

[Shaan24]

Here what they were told. I even tried sending a special offer and pre-approving... they are over the age of 25...

Your reservation couldn't be made.

We have implemented restrictions that prevent guests from making reservations for entire homes or private rooms when a pattern of factors suggest that the booking may present higher safety risks (such as parties).

While we know this may be an inconvenience you still have options.

These restrictions dont apply to hotels.

[Ann27689]

Hi @Super47 

many thanks for your reply.  I have one week blocked due to Wales being in Lockdown. Sorry to be clear -yes booking requests that have received the following message 

We have implemented restrictions that prevent guests from making reservations of entire homes when a pattern of factors suggest that the booking may present higher safety risks (such as parties.)

While we know this may be an inconvenience, you still have options. These restrictions don’t reply to hotels or private rooms.

The guest that was trying to book this evening has now given up sadly.

looking at the comments on here I guess we cannot override this booking prevention mechanism.

[Super47]

@Ann27689

Sorry to hear you lost the booking. In future, if you trust the guest and feel comfortable taking the booking, try temporarily changing your settings from Entire Home to Private Room. Failing that, try getting your guests to book for different dates, and you can amend afterwards. It's a bit of faffing around, but very few of us can afford to be losing bookings after the year we've had. Also, if you haven't done so already, look into listing on other sites too, in case this happens again. 

[Shaan24]

Hi @Ann27689 , a pre-approval is something you reply to a booking inquiry with giving them approval for their reservation. Thanks

[Arya511]

hi i have been trying to book a appt for 5 days just me and my bf but it isn't letting me, it keeping saying they have implemented restriction. This is so frustrating pls help 

[Allan370]

I’m a 59 year old solo traveller who prefers apartment with a kitchen and today I’m being told I can’t book an apartment because I’m at risk of hosting parties WTF! 

[Helen744]

allen370, very simple ,send the host a message.....H

[Jade345]

They put me on an implemented restriction on me and I have never booked an Airbnb. I don't know what to do?

[Kitty114]

Hi ive been trying to reserve an airbnb with 8 guests but it keeps on saying im at a risk of having a party. Which we are not. We need a place that can host enough for 8 people because we will be travelling with a larger group. And not many places offer that many guests around the area we are travelling to. How can this restriction be lifted?

[Helen744]

Kitty114 the only option here is to either book for six and then ask the host to accomodate eight by accepting and changing from their end, or whichever amount it allows you to book.... H

[Olivia685]

Hello ! I have the same issue !! How did you solve it ?