@Maria13748 Yes, it's concerning when a guest just disappears, but it happens. Especially if a guest is booked for a month, they may take small out of town trips. He might be somewhere there is no cell signal.
What I started doing after I was concerned about a single female guest who didn't come home one night (turned out she stayed with friends who were also here on holiday), is to ask guests after they arrive for an emergency contact. If they got seriously ill, or hurt, or totally disappeared, I'm sure they would appreciate someone close to them being notified if they were unable to do so. So that is how I present the request to guests and everyone has said they think it's a good idea and had no issue with providing it. When the guest leaves, I just throw that info away.
It sets my mind at ease, too. And in a case like you're experiencing, a relative might say "Oh, he does that kind of thing all the time, disappears without telling anyone. Don't worry- he'll show back up when it's time to leave."
I wouldn't call a contact right away, but if there was real cause for concern I would. So wait to see if your guest shows up when he needs to check out before getting too worried.
And nothing wrong with texting to say "I'm a bit worried about you, as you aren't responding. Is everything okay, you safe?"
