Guest left now wants to return.

Jessica124
Level 1
Saffron Walden, United Kingdom

Guest left now wants to return.

Help needed . I had a guest last year who left 10 days early , stuff to do at home . He could not return due to lock down. He now wants to return, nearly a year later, do I honour his booking.

i didn’t ask him to leave.

i was paid obviously. Advice please .

2 Replies 2
Colleen253
Level 10
Alberta, Canada

@Jessica124 There is no booking to honor. The booking was over when the guest left. You were rightfully paid out. This would be a completely new booking. Before you accept, consider that the same thing may happen again. 

Gordon0
Level 10
London, United Kingdom

Nope, his booking is history, @Jessica124. He doesn't get to schlepp over for some 'credit' he might have in his mind.