Joe3792 Level 2 Guests Not Receiving Confirmation Emails I'm encountering a significant issue with booking confirmati... Latest reply I'm encountering a significant issue with booking confirmations on Airbnb, where my guests are not receiving confirmation ema... Latest reply
Nicola3611 Level 1 Glenridding, United Kingdom How should i charge for ruined bedding/mattress? Hi, i would like advice. I had guests to stay this week-end... Latest reply Hi, i would like advice. I had guests to stay this week-end in a room in my home (its got a separate entrance so i didnt mee... Latest reply
Charles1856 Level 1 Seattle, WA Cranky guests that un-deservedly lower your rating. What sho... HI, Have you experienced guests where you thought and heard ... Latest reply HI, Have you experienced guests where you thought and heard that all is well, but then they ding you from a 5* to 4* beacue ... Latest reply
Mark5649 Level 1 Guest paid for extra service ( passes) Hi my guest paid for passes but no longer require them but c... Latest reply Hi my guest paid for passes but no longer require them but check-in tomorrow, how do I refund them ( I have not purchased the... Latest reply
Leonardo1189 Level 1 Caracas, Venezuela Explaning route Hello! How are you? We have our first guest coming soon to o... Latest reply Hello! How are you? We have our first guest coming soon to our place. The house is located in the heart of a mountain and the... Latest reply
Stephine2 Level 1 Payment not received So I'm new to air BNB. I first want to say that customer ser... Latest reply So I'm new to air BNB. I first want to say that customer service sucks big time. Now can someone please explain to my why I h... Latest reply