@Laura4899 Pasted below is what is on the U.K. governments website. We have a policy in place that if a guests has symptoms or tests positive, they need to return home if travelling by their own private transport. Hope this helps,
If a guest informs you they have tested positive for COVID-19 or they have symptoms of COVID-19:
- Advise the guest (and any relevant members of their family or party, such as those sharing a room) to:
- immediately self-isolate where they are if possible (to minimise any further risk of transmission);
- arrange an NHS test as soon as possible; and
- return home if they reasonably can.
- Discuss with the guest whether they are able to return home, or whether it is possible to extend their stay. Make sure to inform them of any costs an extended stay would include (which the guest would usually be expected to cover).
- If they choose to return home, they should use private transport but only drive themselves if they can do so safely.
- If a guest cannot reasonably return home (for example if they do not have the means to arrange private transport or they are not well enough to drive themselves home safely) and cannot self-isolate in your accommodation facility, their circumstances should be discussed with an appropriate healthcare professional and, if necessary, the local authority.