Guest want's to extend stay

Answered!
Paul75
Level 3
Reading, United Kingdom

Guest want's to extend stay

So my guest want's to extend there stay which is a good thing. However what is the best way of doing so?

Can I just change the current booking? 

Top Answer
Shelley159
Top Contributor
Stellenbosch, South Africa

Yes @Paul75 

Either you or the guest should request a change of end date, and the other will then be asked to approve it. Simply click the reservation and scroll down to the support heading, select "change reservation".

It's usually better to modify the current reservation. A new separate booking could incur one-off charges like cleaning, or start from a different date in terms of cancelation policy, etc.

View Top Answer in original post

2 Replies 2
Shelley159
Top Contributor
Stellenbosch, South Africa

Yes @Paul75 

Either you or the guest should request a change of end date, and the other will then be asked to approve it. Simply click the reservation and scroll down to the support heading, select "change reservation".

It's usually better to modify the current reservation. A new separate booking could incur one-off charges like cleaning, or start from a different date in terms of cancelation policy, etc.

Paul75
Level 3
Reading, United Kingdom

Great and thanks for quick response.