Hi everyone,I’m currently renting a house and just got an em...
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Hi everyone,I’m currently renting a house and just got an emotional support animal (a small dog) to help me manage anxiety. I...
Latest reply
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My husband and I are fairly new to Airbnb and this past weekend we had our first terrible guest experience. They broke one of our beds, had a party, smoked in the house etc. Our cleaner found a cigar on the counter as well as ashes in the toilet and the house smelled of cigarette but there was nothing alarming outside of that.
We had a new guest check in on Monday and we received a message today that she was at the vet with her dog who seems to have ingested weed while at our Airbnb and is likely going to need their stomach pumped. She asked if we knew if there was weed in the home, how much and what kind and we informed her we have no smoking rule therefore there should not be weed in the home however our cleaner did find a cigar and ashes in the toilet from our last guests.
My question is, should we offer to pay vet expenses for our current guest? Or refund some money back to cover the expenses? They are staying with us for a month and a half so it's quite a long stay but not sure how to handle the situation.
@Ashley1276 A dog wouldn't eat a joint or weed. I guess there are edibles that might attract them, depending on the flavor. How did she know what the dog ate, anyway?
@Sarah977 This is what I was wondering. If the guest didn't see what went into the dog's mouth, it's quite a stretch to just assume it was weed. Unless she's given some to her dog before and recognizes how it reacts.
A lot of canine illnesses can cause behavior that looks to humans like "stoned" (disoriented, lethargic, etc) or upsets their stomachs. Can we even be sure the dog is sick from something it ate?