Guests avoiding cancellation charges

[Andrea4812]

What can I do? My guests is checking in this week. They have obviously changed their minds about the trip and have asked to postpone the trip to next year. 
I refused the first request, as I’m likely to close my Airbnb during that month. He immediately requested another date…even further into the future. 
No communication from my guest as to explain why they need to cancel or change. 
I am assuming he wants to change to any far future date, so that once I accept, he can cancel with no financial penalty to him. 
In the meantime, I have lost a 3 day booking this week, with no time to rebook it with someone else. 
is there anyway I can still get a cancellation fee for this week’s booking? 

[Mike-And-Jane0 · Accepted solution]

@Andrea4812 the best thing to do is to message him and ask him to cancel (as you may not be hosting next year) whereupon he will automatically be refunded the cleaning fee and you will refund any money you get from a replacement booking should you manage to get one.

[Andrea4812]

Thanks very much