Guests want to come several hours ealier and leave several jours later...

[Anja217]

Hi all,

two guests wanted to come several hours earlier and leave several jours later than check in and  check out time- for one night. Your space is free the day befire and after.

How do you manage such a situation?

Regards, Anja

[Emiel1]

@Anja217 

Your check-in and especially check-out time is IMO generous (2 PM and 1 PM) 

Guests should be happy with that.

They must provide a good reason for wanting extension ! 

[Emiel1]

@Anja217 

I looked at your listing, it is a new one.

I suggest to add te "no-parties" and the "smoking allowed/not allowed" options to the houserules.

[Patricia2526]

Hi @Anja217 

We always receive booking requests like this guests asking for an early check-in and then leaving just a few hours later to catch their flight. Most of the time, I’m happy to accommodate these requests if the schedule allows it, especially when I don’t have an outgoing guest checking out that same day. I understand how helpful flexible check-in can be for travelers with long layovers, early arrivals, or late-night flights, so whenever possible, I try to make their trip a little more convenient and stress-free.

[Anja217]

Dear all, thank you for your suggestions. I would not care about this topic if it is like Can we come two hours esrlier and leave two hours later and I think it is good to be flexible. Nevertheless in future in such a case If someone asks to come four hours earlier and wants to leave an undefinied time later (instead of 1 am "in the evening") I will ask them for reservation of two nights or to respect the conditions or to search for another opinion. Obviously, there was no flight or jetlag.

Is that too harsh?

[Paula]

Hello @Anja217, two experienced hosts have shared their suggestions. Please keep us posted when you have the time to read through them; we'd love to hear how you have decided to manage the situation.

Regards,

[Eileen557]

Our check in is 4 pm, which may seem late but we have good reasons for that. I found that where possible and with sufficient notice I am happy to negotiate a couple of hours earlier without extra charge. We have on one occasion had a guest pay for a night before checking in early morning. You could ask for an additional payment for the ‘extra’ hours. I found that by adding the word ‘available’ to my check in message, I have fewer requests for earlier check ins. (Check in is available from…) Our check out is before 11am which is later than most places.