Airnb is a bad business decision, they allow hosts to abuse the system and then they too abuse you too for it, a double jeopardy. From Superhost most of six years to suspend due to terrible guest during these corona times. Taking your income with no warning or contact -nor contact by a supervisor no matter how many times you request and are promised one is plain wrong- add thievery. And an enemy to hosts and your business. Given n to chance to know why, no chance to have a say, no change to remedy, if anything was true at all, just wiped out.
They also have new workers who give wrong information and a whole lost of bad decisions are being made. Like so many workers around the nation who took the unemployment from the gov't to not go to work, they have new inexperienced and incompetent workers and chaos with all- probably short-handed.
They set up hosts by not interpreting "for lies" via the inbox conversations where guests clearly say each time lately how their "plans have changed" and want a refund. They allow them to make it about the house loophole to get your money. "it can be something minor" about the house, "minor" and "some people are just pickier than others" is their excuse of stealing your income. Never mind, the true reason in the inbox plain as day.
This has happened several times; either wanting to leave early due to "their plans changed" or "the other people were suppose to come didn't come" and want a refund. And Airbnb allows never stayed write a bad review. And if they did not get what they wanted, a partial refund for leaving early, to write a bad retaliatory review.
Then, double jeopardy; complaints over past few months during this bad corona times and the bad guests; ad they do not actually vet them, that is for insta book hosts only. I had people with fake IDs, drug addicts with all kinds of wild behaviors, and young people using other relatives ID. Then, Airbnb jumps in and suspends the host for it on top. Like a gang mentality. Block your calendar and then suspend. And steal your income from you and reward these deceotfi; people with your earned money. And Airbnb do not take proof, because no one ever contacts you back. Nor "infer from the inbox" the conversations that prove what happened. Other travel company sites advise there is a lot of changing reservations and cancellations at this time.
There No possible way to use Airbnb It is not a sound business practice. They have way too much control of a property they have never seen, never will, who do not know you, have no relationship with you- nor ever seen or know the so-called "guests". And cities all around the country are banning short term rentals completely solely due to Airbnb- not other long term established companies. I hired them for advertising, they have abused it all. I fired them.
