@Kris3394
I’m sorry about your experience. I’ve had issues with them not honoring the payout (I had one referral that was supposed to be higher and they denied me the amount even though I had screenshots of the amount they offered).
There are a few threads about this in regards to the terms and conditions: 1) the referral must be a new host to the platform (does not include someone who is a host opening a new listing), 2) the referral link when clicked one has 90 days to be active and fulfill the requirements, 3) must have 3 completed stays with a total amount over ($100/stay each I think - as someone didn’t qualify because they had listed a single room and there was a 20% off the first three listings or first month whichever comes first), 4) the terms can change at any time (I’ve seen it fluctuate from high 600’s to just over $1000 for me as a superhost in the US - a superhost gets 20% over a standard host referral fee if you qualify), 5) your referral SHOULD NOT accept the free superhost ambassador support for their new listing (even if they used your referral link) for if they did, then that ambassador gets your referral fee (this happened to someone on the boards, they did all the leg work and the other person just read the listing and said looks great).
Like @Helen3 mentioned on another thread, you should not be purchasing all the person’s items intending to be reimbursed by the referral fee. You should have a contract stating that you will help on these conditions: 1) owner is responsible for purchasing all items recommended for the space, 2) you will be compensated x for your time/efforts (or you will be compensated x dollars over x hours spent on helping setting up the listing - some listings are easy and you may only need to help out 2 hours or less with support with pics, write up, answering questions or more; while others are more time intensive), 3) if you get a referral fee you could consider reimbursing them a certain amount off your fee or you could keep it as a bonus as Helen3 mentioned. I’m sorry you didn’t much work and have still not gotten the bonus. Did your friend get the requisite bookings in the 90 days from when they began setting up the listing?
Also note you cannot have friends book the space to write reviews as that is not allowed under the terms and conditions. That is all I can remember from the boards and wha I read a while back. The T&C may have changed so it’s always good to refer back to their support page where it states everything and screenshot/time/date of it.
