I recently stayed in an Airbnb as a guest. However, I am also a superhost. It was communicated with the host of the Airbnb that there would be 8 guests and 1 infant in the home. 30 minutes after check in the host texted me demanding money and stated that my reservation was for 4 people. I quickly sent him his confirmation of 8 people via our conversation on Airbnb and he then apologized for the miscommunication. He blamed his wife for mishandling the matter.
Our communication was at 6:28pm on September 1st. The host then informed me that I would need more towels and bed linens and proceeded with a facetime call at 8:30pm to show me how to access the closet and grab more towels and linens.
I later received communication from the Airbnb Safety Team that there was a report of a party in the home that I was staying in. The report was made at 6:28pm on September 1st. This was the same time that I was communicating with the host via text message. Mind you we were facetiming at 8:30pm. Not sure how I could have been hosting a party. Also, my daughter was sleeping in the home at 7pm. She doesn’t exactly sleep through parties.
Nevertheless, the host has used extortion to recuperate funds saying I owe him money for additional guests and he will happily clear it up with Airbnb once I pay him.
As pointed out, I am also a superhost. Airbnb has put all of my accounts on a freeze until the investigation of this “party” has concluded. Therefore, my business/ investments (the Airbnb’s that I own) are now taking substantial damages to revenue where nobody can access or book my properties until the investigation has concluded.
I have provided substantial evidence and correspondence to the safety team to support my innocence and there has been no outcome.