Hi @Steven614. When you received the phone all from the girl, that’s when you feel a little betrayed. How old is she? Is she 18 or older? As this is required if she was as an active member with her own account. Third party bookings are not allowed on Airbnb, but there are times they slip through the net., and aren’t always a problem.
The daughter seems immature and clueless like some inexperienced teenagers. Curious but bad hygiene habits, lacking life skills. Maybe use to mum cleaning up behind her...
Technically you are not covered by third party bookings. I would note in your review, that “mother’s name” did not make the booking for herself or appeared to disclose the homestay information to her daughter, which is regrettable. All information was communicated in good faith to “mothers name”, so I wish them well in understanding the Airbnb platform needs and requirements.
3 stars for communication
3 or 4 for cleanliness
recommend = no? Your choice....
Just a couple of things Steven. You might need to tighten specifics for your house rules.
Your amenities lists parking available on premises, then states in house rules no parking on premise, but parking available off site.
Maybe place a small basket or something for a guest’s personal items, that they can carry into the bathroom and back. With your stuff all visible in the bathroom, she hasn’t broken any written rules in the listing, that says her items need to stay in the homestay bedroom space.
Maybe have a basket or small tray in the fridge with Airbnb use/ guest items here. That creates a delineated space that also says, tripe other stuff is “mine”.
Separate from the third party booking, a guest can’t be marked down, if he/she has no understanding of your “sharing” requirements, unless they are listed to back up verbal communication.
If not already, ensure bedrooms have locks on them for safety. I’m not sure I would advertise your weapons, or your wifi. Wifi can be given before check in, on check in or in the house manual.
Welcome to Airbnb!