I like the concept of Airbnb which is why I decided to become a host after having rented several times. However, Airbnb has not paid me for the two stays that were at my house and I cannot get any help from customer service. I am calling every day for a month now and they always give me the same spiel of “ we will look into it” but they never get back to me. What to do? I am terribly frustrated at this point and have declined any further stays at my house. Does anyone have a piece of advice? This is counter their own policy and it is of course theft to use our Ressourcen and not pay for it.