Host refuses to return forgotten item and to communicate with me

Maria19441
Level 2
Thessaloniki, Greece

Host refuses to return forgotten item and to communicate with me

Hello,

 

 

 

About a month ago I forgot a pair of prescription glasses at an Airbnb I stayed in London. I contacted the host the same day and she said she will see if the cleaning crew found them. After trying to communicate for a week she finally answered me that she found them and I will have to send a courier service to pick them up because she will not be sending it. (Of course I told her I will cover all costs).

 

I as of right now all courier services have failed to collect them I cont know the reason. And the host has ghosted me. She has also send me pictures of my glasses so I know she has them. I know people in London that they could go pick them up and then send them to me but she refuses to communicate with me when she or the Cleaning crew will be there in the apartment.

 

 

 

I am considering contacting the local police because she is purposely withholding my property. 

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

The police won't do anything I'm afraid it's a civil matter @Maria19441 

Fred13
Level 10
Placencia, Belize

A lot of our guests leave a lot of things in our place, but because we are honest and considerate we make sure to find a way to get it back to them. Unfortunately it appears you are dealing with a different type here. Good luck.

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