How Do You Deal with Underreported Guest Numbers in Bookings?

[Susanne738]

Hello everyone,

I’m Susanne, a host from Austria. Overall, I’m very happy with my bookings and guests.

However, I’ve noticed that some people book for fewer guests than actually show up. Has this ever happened to you? How do you handle it? Do you let it slide, or do you inform the guests that they need to update the booking to reflect the actual number of people? In my last case, I received a cancellation because the booking would have been more expensive with the correct number of guests.

Thanks in advance for your feedback—I look forward to hearing about your experiences!

All the best,

Susanne