The guest is suppose to check in tomorrow. She booked a suit...
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The guest is suppose to check in tomorrow. She booked a suite in my guesthouse for one person. when she said 'we' I responded...
Latest reply
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How do you handle broken house rules during a stay. My renters have 4 dogs at my house and I only permitted 2. They are staying a week and it’s the 2nd day. Suggestions?
Hi @Kristen506 ,
I have moved your post to the relevant board and updated the title. Hope you get some best pieces of advice from other members!
@Kristen506 I handle broken house rules by asking guests to leave. If they showed up comfortable with breaking this rule, how well do you think they are going to treat your property? By not confronting them immediately upon finding this out, you've set the tone for a week of them disregarding the rest of your rules, which can include mistreating your property. Why have rules if you're not going to enforce them?
When I had guests who broke house rules, I didn't come to the CC asking for advice. I asked them to leave immediately and told them I'd be calling the police if they did not.
I appreciate your insight. You have made very valid points. It’s hard for me to ruin their vacation but you are probably right.