How do you handle guest requests?

[Rebecca]

Every guest brings something different to the table and sometimes that includes special requests. Some might ask you for an early check-in, others might need a bit of local advice, and now and then it’s something completely unexpected - we've had some great stories here on the Community Center! I’d love to hear how you approach these moments. Do you have a go-to way of managing requests? Do you set clear boundaries up front, or do you take each situation as it comes?

This feels like an area where everyone’s style is slightly different, and it would be great to learn from the variety of approaches in our host community.

So tell us, what works for you when a guest asks for something extra?

[Faikar0]

If it doesn't cost you much every little bit of kindness will lighten up the world. And the world will smile back at you!

[Gabriella747]

Salve Rebecca!

In realtà non ho una formula speciale per gestire domande specifiche degli ospiti...

Comunque cerco sempre di fare del mio meglio per rispondere alla richiesta. Così cerco di mettermi nei panni del viaggiatore e di come vorrei essere trattata a mia volta, naturalmente nei limiti del possibile!

Il mio approccio, improntato alla massima disponibilità possibile e, per quello che è la mia esperienza, vedo che dá buoni frutti, prima di tutto come rapporto positivo con il mio ospite!

[Fabiola407]

Kindness is the key, here. If we are able to help our guests,  we do it asap.  Some of them have come early but, if we are ready with fixing everything,  of course they can get to our home!!